FAQ
FAQ
Quick answers to some common questions.
How long does delivery take?
Orders are generally dispatched within 48 hours. Delivery within India normally takes 3–5 working days after dispatch.
How can I track my order?
Tracking information is provided after your order has been dispatched. You can use the tracking details provided to follow your shipment.
Can I return my order?
Our current products are eligible for exchange only. We do not accept returns for refunds, except where otherwise required by applicable law.
Can I exchange my size?
Yes. A size exchange can be requested within 3 days of receiving your order, subject to availability of the requested size.
Please check the size chart on the product page before ordering.
What if the size I want is unavailable?
Exchanges are subject to availability. If the requested size is unavailable, we may not be able to provide the exchange.
What condition must an item be in for an exchange?
The product must be unworn, unused and unwashed, with the original tags and packaging.
What if my product arrives damaged?
If you receive a product with genuine damage or a manufacturing defect, please contact us as soon as possible so we can review the issue and assist you.
Where can I find the size guide?
The size guide is available directly on the relevant product page near the size selector.
How can I contact customer support?
You can contact us at help@praisegod.in .
Monday – Sunday
7:00 AM – 8:00 PM IST